Refund & Cancellation Policy
Effective Date: [14/09/2025]
At SautiFlow (https://sautiflow.com/), we value transparency and want to ensure our customers clearly understand how cancellations and refunds work.
1. Subscription Cancellation
- You may cancel your subscription at any time through your account settings or by contacting our support team.
- Cancellations take effect at the end of the current billing cycle.
- After cancellation, your data will remain accessible for [60 days] before permanent deletion.
2. Refund Policy
- Monthly Plans: Payments are non-refundable. You will continue to have access until the end of your billing period.
- Annual Plans: Refund requests made within 14 days of the initial purchase may be considered on a case-by-case basis.
- No refunds will be issued for partial months or unused features.
3. Non-Refundable Items
- WhatsApp message costs (conversation charges) are billed directly by WhatsApp/Meta and are not included in your SautiFlow subscription. These charges are non-refundable.
- Setup fees, if applicable, are non-refundable.
4. Plan Upgrades & Downgrades
- Upgrades: Charges for the upgraded plan will be applied immediately, with a prorated adjustment if applicable.
- Downgrades: Downgrades take effect from the next billing cycle. No partial refunds are provided.
5. Service Termination by SautiFlow
We reserve the right to suspend or terminate accounts that violate our Terms of Service. In such cases, no refunds will be issued.
6. Contact Us
For questions regarding cancellations or refunds, please contact us:
SautiFlow Support Team
📧 [info@sautiflow.com]
🌐 https://sautiflow.com/